Well it was my first time visiting my friend out there. It seems like it’s an okay place and he seems to be in good hands. But it’s too soon for me to be sure about all that. Only time will tell

We had a great experience here. Everyone was so kind and caring, especially the admissions team who made my mom feel comfortable and welcomed. The physical therapy team was also very helpful with her recovery. Day to day care wasn’t possible at home so we’re very thankful for the care she received!

I personally had a great experience at Diablo valley. The whole team made a difficult time for our family a little easier. Greatly appreciated!

Came by to visit my aunt staying here for rehab and absolutely loved the staff. She always raved about her caretakers when we’d talk and after meeting them in person I understand why. From how I saw them talk to and treat her, I can tell they genuinely cared for her well being and it really helps put me at ease.

I had a really great stay here. The staff was caring, friendly, and always made me feel comfortable and well taken care of. I especially want to give a shout-out to Christian for always helping me with my transportation to dialysis. I also want to recognize my CNA, Megan. She was amazing so kind, patient, and caring. She always made sure I was comfortable and treated me with so much respect. I’m truly grateful for everyone who took care of me during my stay and made my experience such a positive one.

I recently had the difficult experience of visiting my grandpa who was receiving care toward the end of his life. Losing him was incredibly hard, but I’m truly grateful to the staff for making sure he was treated with dignity and respect during his final days. I especially wanted to thank his cna Jeffery and his therapist Christian, you guys were awesome. Thank you both for being there for my grandpa and the kindness you showed him.

I had a really great experience with Diablo Valley Post Acute! The staff truly cares about their patients. The physical therapy team is especially amazing very patient, supportive, and encouraging. You can tell they really care about helping patients recover and reach their goals. Highly recommend!

PAST PATIENT HERE. If you care about your family and want them to be cared for, dont being them to this place. THE LONGEST I WAITED FOR A NURSE WAS 1 HOUR AND 40MINS. And you have to beg for a shower even if its your day to bathe. THEY WILL MOVE YOU OUT OF YOUR ROOM WHILE YOU ARE GONE AND LOOSE BELONGINGS IN THE PROCESS, THEN CHARGE YOU EXTRA FOR MOVING ROOMS. I legit got out my own wheelchair to help an elderly lady from falling off her bed just because the nurse that was there claimed that ” it wasnt her patient. ” I was a patient in the rehab here, worst treatment ever. Ive never seen so much neglect of the elder in need.

We were very grateful for the kindness and professionalism shown by everyone we encountered at this facility. They treated my uncle with dignity and did their best to bring him back from a serious stroke. In particular I need to call out RJ, who does an amazing job Case manager and all around hand Holder for concerned families and friends. These people work tirelessly in challenging corcumstances but still somehow keep things feeling clean and hopeful. We were so appreciative. .

The staff at Diablo Valley were always kind, friendly, competent, and never difficult to deal with. Katrina in nursing and RJ in social services were especially stellar – they communicated constantly with me and were always timely and informative with any questions/concerns about my brother’s care. He was in this facility for 83 days and successfully transferred home. Diablo Valley and the staff there made a very challenging health situation easier to deal with, and ultimately, helped my brother heal. I definitely recommend them!

My grandpa is a patient here but hopefully he can come back home soon . He has had a lot of complications at the hospital and it was really scary for us. My parenrs and i were worried about picking this facility at first because we saw the bad reviews, but Diablo was the only place in the area that had availability. We have absolutely no regrets about sending him there because he is doing so much better. The nurses, cnas (most of them) and therapy have done a lot for him. the place doesn’t look fancy, it is pretty old (atleast its clean), but the staff really cares. They are not perfect but most of them give good care. We had some issues but Katrina helped sort them out and my mom and dad and I are so grateful she is there. She always updated us, answered our questions, and was always happy to see or talk to us. it felt like she became a part of the family and she had a big part in making sure my grandpa got the care he needed . Thank you to her and the rest of the staff!

I had my CNA Petal who is helpful,kind, symphatetic on time replyhelpful on my sadness. She is on a mission to help all of us 100% For sure I will miss her when I go home. cease are helpful and kind.Katrina from the office is amazing and helpful

Hi, my name is Giorgio. I want to thank you the facility for take care of me. I want to give 10 star to Agnes Dr Kooturu and nurses the most special thank you to social worker and Dr Kooturu thank you so much

Don’t be fooled by the pictures of main the entrance! Go to the 200 building and see if it looks the same! The main building is well kept where you can see but if you really looked you’ll see they are patching a broken foundation. Instead of buying fancy furniture to make people think they care, management should make safe staff to patient ratios a priority. Having 8-12 & 14-19 patients should be illegal. The lack of cleanliness, no blankets or thin ones, sometimes no sheets on the beds or available, shower rooms are a hazard, water is always cold, toilets clogged, poor standards, empty infection bins, and the list goes on. Yes, this is a business and of course you have to make money but how about actually CARING about the PEOPLE!

My grandmother has been staying at Diablo Valley, and the improvements are incredible. My grandmother has been living at Diablo Valley for a while now, and I’ve been really impressed with how well she’s treated here. The staff is attentive, patient, and genuinely cares about the residents, you can feel it every time you walk in. They recently started renovating the facility, and the updates are honestly top of the line. The new lobby looks fantastic, modern, clean, and way more welcoming. It’s clear they’re investing in making the environment better for both residents and families, and it shows. Seeing the effort they’re putting into the place gives me a lot of peace of mind. I’m really grateful for the care my grandmother receives and excited to see the rest of the renovations as they continue.

Stopped by recently and was really impressed with the updates they’ve made. The new lobby renovation looks fantastic—clean, modern, and very welcoming. You can tell a lot of thought went into creating a comfortable space for residents and their families. It’s great to see a facility that’s investing in improvements and really taking pride in the environment they provide. The management team clearly cares about the quality of care and the overall experience for everyone who walks through the doors. If you’re looking for a skilled nursing facility that’s continuing to improve and invest in its community, this is definitely a place worth checking out. Excited to see the rest of the renovations as they continue!

You don’t get a sense that your loved one is in a good place. It feels like your loved one is left in an abyss. It’s depressing and dismal

After months of trying to get in contact with James the program director of this place, I decided to take a trip there. I was helped by a kind lady named Patty at the front desk, but she informed me James wasn’t available and would call me. The next day he did finally call and I had a very disappointing experience with James. He is discriminatory toward students who take online classes and will not allow you to apply for the CNA scholarship if you are in nursing school. When I called to explain that my school schedule would not affect my availability, he was outright rude. He repeatedly interrupted me and dismissed what I was saying. Instead of listening, he basically told me I had no chance. I’m not sure if this was based on bias or discrimination against students, but either way, it was unprofessional and discouraging especially considering that many CNAs pursue nursing as a career path. It’s disappointing to see someone in healthcare treat motivated students this way. I would not recommend this organization to anyone who values respect and professionalism.

The care was great. I’m off the wound vac and my injury is healing. Thanks to the professional ladies who worked on the wound

was sent here by Kaiser to recover from CHF and to walk again.. all my regular CNA’s from morning to pm to NOC were all perfect examples of good workers/ people. Johnrey morning, Carol/Caroline PM and Rosie NOC/Graveyard they are good examples of people who care and are professionals at what they do. Shoutout to Catherine and Meagan too who are morning CNA’s. There was also a registry nurse named Sharmaine who worked mornings and pm at times she was also a good CNA. Nurse Mika is really great at what she does and is very nice nd genuine, also nurse Cathleen who was basically my nurse case manager was very helpful and stayed in touch with my father. RJ is a very good social worker and helped me a lot as well. And the nurses who always made sure | was given meds on time like Ralph(AM), Gurdeep(PM) & Juan(NOC). There was another in the PM too but I forgot the name. The PT’s who regular saw and helped me were Alex and Rene, also OT was mostly Johnathan, they were all good therapists and very helpful. Overall my little over a month stay here was good.. there was also a very cute nurse l’d see roaming around sometimes named Kimmy, made my day every time I saw her.

Cna of my experience, it’s Manju Janelle, Patrick Hillwood, dessiia Elsa and the angry CNA Mr. Elliot I love these guys thank you so much. I appreciate your service. I like to say thank you to the wound care Kimberly Layla Trent Crazy Zellel and the best Remington Thanks so much my only concern is the kitchen using frozen canned vegetables. This is unhealthy and taste. Horrible you can use for vegetables. It’s much better. Please talk to the kitchen.

RJ social worker, Dr on staff, and nursing team all on point. Extremely friendly and helpful. They make the best of a rough situation for the patient. Social Services made great arrangements and coordinated in home care. Doctor arguably better than primary care physician and absolutely took the time to answer questions and check on my dad’s mental and physical readiness to go home. I have seen several of these places and while not fancy – it is safe and well attended.